Support Agent
Answers policy, billing, onboarding, and technical questions with source-backed replies.
Explore agentBuilt for teams that need every AI answer to be fast, branded, and grounded in approved knowledge.
92% resolved conversations
1.8s average first response
24/7 branded support
Source citations on every answer
Knowledge to answers
One workspace for docs, assistants, channels, and outcomes.
Corthex connects knowledge ingestion, vector search, model routing, citations, analytics, and staff takeover so teams can trust the assistant they put in front of customers.
Ground answers
Index policies, docs, URLs, and product content.
Show sources
Let users and staff inspect the material behind each reply.
Improve coverage
Find unanswered topics before they become support debt.
Scale safely
Keep tenants, usage, and API access separated by design.
Deploy everywhere
Meet customers in every channel your team already uses.
Website widget
Developer API
Slack handoff
Help center
Commerce
Multilingual
AI agents
Assistants that work with your team, not around it.
Create specialist assistants for support, sales, commerce, and internal knowledge. Each one keeps its own tone, tools, channels, and source boundaries.
Sales Copilot
Qualifies leads, routes product questions, and keeps every response aligned with your brand.
Explore agentCommerce Assistant
Handles order questions, product discovery, returns, and escalation from one embedded flow.
Explore agentBuilt for every stage
Start with one assistant. Scale into a complete AI support platform.
For startups
Launch a polished AI assistant in days
- Import docs, URLs, PDFs, and product pages
- Customize voice, colors, and citations
- Embed on your site with one script
For operators
Control quality across every conversation
- Review sources used in each answer
- Track unresolved topics and coverage gaps
- Hand off complex conversations to staff
For developers
Ship AI experiences with a clean API
- Streaming chat endpoint for custom apps
- API keys scoped to assistants and tenants
- Usage metering and webhook-ready events
Enterprise-ready
Trust controls for the answers your customers actually read.
Tenant isolation
Org-scoped data access keeps assistants and knowledge separated.
Citation-first replies
Every answer can point back to the source that grounded it.
Integrations
Connect commerce, docs, staff workflows, and custom apps.
Usage metering
Track message volume, resolution rate, and plan limits in one place.
Full platform
Everything Corthex is building toward one customer AI system.
Corthex is more than a widget. It brings assistants, knowledge, staff workflows, commerce connectors, documents, analytics, contacts, APIs, billing, and automation into one tenant-safe platform.
Assistants
Branded AI assistants
Create support, sales, commerce, and internal assistants with separate tone, tools, channels, and usage limits.
Knowledge
RAG knowledge base
Ingest files and URLs, then let assistants fall back to live sitemap lookup when public site answers change.
Widget
Embeddable chat
Deploy a branded iframe or native storefront widget with citations, lead capture, and staff request flows.
Staff
Live handoff
Route complex conversations into the Message Center with staff presence, quick replies, chimes, and takeover state.
Commerce
Storefront connectors
Connect PrestaShop, WooCommerce, and product-aware chat flows for order, product, cart, and return questions.
Developers
API, keys, webhooks
Use streaming chat APIs, scoped API keys, webhook delivery logs, Slack install flows, and analytics exports.
Contacts
Leads and history
Capture contact details, preserve conversation context, inspect visitor timelines, and review resolved sessions.
Workspace
Document workspace
Draft, review, export, and collaborate on internal documents with AI suggestions and knowledge context.
Coming next
The roadmap turns support conversations into follow-up, contact intelligence, and campaigns.
Automation builder for chat-aware follow-up flows
Transactional email and missed-chat notifications
Reusable email templates with transcript variables
Contact timelines with consent and suppression states
Segments, campaigns, and AI intent-based follow-ups
Template marketplace for common support automations
Platform coverage
Corthex fits into the tools your team already runs.
Use native commerce connectors where they matter, or drop the Corthex embed into almost any storefront, CMS, helpdesk, CRM, internal workspace, or custom application.
Native modulesScript embedAPI workflows
Shopify
Storefront
WooCommerce
Commerce
WordPress
CMS
PrestaShop
Native module
Magento
Commerce
Wix
Website embed
Webflow
Website embed
Framer
Website embed
Squarespace
Website embed
Custom site
Script embed
HubSpot
CRM
Salesforce
CRM
Zendesk
Support
Intercom
Support
Slack
Handoff
Microsoft Teams
Handoff
Notion
Knowledge
Google Drive
Knowledge
Stripe
Billing
Zapier
Automation
Make
Automation
Typeform
Leads
The same assistant can answer from product data, policies, documents, conversation history, live page context, and public sitemap pages, then route the conversation to the right person or workflow.
Explore integrationsReal stories, real outcomes
Customer teams get answers out of queues and into motion.
Support
Reduced repetitive tickets by 41% after indexing policy and onboarding docs.
Commerce
Resolved product, returns, and order questions directly inside the storefront.
Developer platform
Launched custom AI workflows with streaming chat and scoped API keys.
FAQ
Questions teams ask before choosing an AI support platform.
Short answers for support, commerce, and developer teams comparing AI chatbots, RAG knowledge bases, live handoff, and embeddable widgets.
What is Corthex?
Corthex is a B2B AI knowledge assistant platform for deploying branded support, sales, commerce, and internal assistants grounded in approved company knowledge.
How does Corthex keep AI answers accurate?
Corthex indexes documents, URLs, product content, and help center material into a RAG knowledge base, then returns source-backed answers with citations.
Can Corthex hand conversations to a human support team?
Yes. Corthex includes staff presence, live handoff, quick replies, notifications, and takeover state so teams can step into complex conversations.
Does Corthex work with commerce platforms?
Corthex supports storefront AI chat flows for PrestaShop and WooCommerce, including product-aware conversations, returns questions, and connector widgets.
Can developers build with Corthex?
Developers can use Corthex APIs, scoped API keys, webhook delivery logs, streaming chat endpoints, analytics exports, and embeddable widgets.