Pricing
Start free. Set up at your own pace, then buy AI credits when you need them. No monthly subscription required.
01 / One-time credits
Pay as you go. No subscription required.
Buy AI credits once and use them when you need them. Purchased credits do not expire. With a subscription, your included monthly credits are used first.
02 / Subscriptions
Compare all plans.
Choose a plan for your current support volume. Upgrade when the work calls for it, not before.
AI usage credits are calculated from the selected model and actual input and output usage. Faster, lower-cost models use fewer credits; premium models use more. The dashboard guide shows base credits for 1 and 100 short messages; longer conversations can use more.
Free
Try it out
25 one-time AI usage credits
1 chatbot
1 document
- 1 chatbot
- 25 one-time AI usage credits
- 500KB knowledge base
- Default for new assistants: GPT-6 Luna
- 1 AI document
- 1 bot per document
- 10 AI suggestions/mo
- Basic widget styling
- 1 commerce connection
- Read-only audit logs
- Corthex branding
Pro
For growing teams
5,000 / mo AI credits
3 chatbots
10 documents
- 3 chatbots
- 5,000 AI usage credits per month
- Unlimited knowledge sources
- All AI models
- 10 AI documents
- 3 bots per document
- 500 AI suggestions/mo
- 75+ widget styling options
- Staff console & human handoff
- 3 commerce connections
- Full audit trail
- Analytics & API access
Business
Scale with confidence
20,000 / mo AI credits
10 chatbots
Unlimited documents
- 10 chatbots
- 20,000 AI usage credits per month
- Everything in Pro
- Unlimited AI documents
- 10 bots per document
- 5,000 AI suggestions/mo
- Unlimited commerce connections
- Advanced audit filters & export
- 5 team seats
- Priority support
Enterprise
Custom solutions
100,000 / mo AI credits
Unlimited chatbots
Unlimited documents
- Unlimited chatbots
- 100,000 AI usage credits per month
- Everything in Business
- Unlimited AI documents
- Unlimited bots per document
- Unlimited AI suggestions
- Custom integrations
- SLA & compliance guarantees
- Unlimited team seats
- Dedicated support
Plan comparison
Compare every feature before you choose.
Every plan includes a grounded assistant. Higher plans add volume, collaboration, and operational control.
| Features | Free | ProPopular | Business | Enterprise |
|---|---|---|---|---|
| Included AI usage credits | 25 one-time | 5,000 / mo | 20,000 / mo | 100,000 / mo |
| Chatbots | 1 | 3 | 10 | Unlimited |
| Knowledge sources | 1 | 10 | Unlimited | Unlimited |
| Team seats | 1 | 3 | 5 | Unlimited |
| Embeddable chat widget | ||||
| Staff handoff | — | |||
| API access | — | |||
| Commerce connectors | — | |||
| Analytics | — | Advanced | Advanced | |
| Support | Community | Standard | Priority | Dedicated |
FROM REAL CONVERSATIONS
One store. More room for the team.
A recorded 30-day example from martijnkozijn.nl. Website and webshop conversations, with dashboard tests excluded.
- estimated hours of manual handling avoided
- 51 h
- conversations without a recorded handoff
- 90.8%
- verified customer–AI exchanges
- 1,227
Time estimate: 2.5 minutes of manual handling per verified exchange.
How these figures are calculated
1,227 × 2.5 min ≈ 51 h 7 min. Verified exchanges × assumed minutes per exchange = estimated handling time avoided.
482 / 531 ≈ 90.8%. 49 conversations with a recorded staff request or contact handoff were excluded from the time estimate.
531 conversations with at least one verified customer–AI exchange form the denominator for this percentage.
A snapshot of one assistant, not a platform average or guarantee. No recorded handoff does not establish resolution or satisfaction. Results depend on knowledge, traffic and configuration.
CORTHEX ANALYTICS
See the work behind the numbers.
Real dashboard screenshots from martijnkozijn.nl, shared with permission. Values reflect the period and filters at capture time and differ from the reviewed reference snapshot. Time saved is estimated; self-service does not establish resolution or satisfaction.
How estimated time saved is calculated
Open full-size screenshot
Grounded answers
Every plan keeps responses tied to uploaded knowledge and live page context.
Human control
Enable handoff, staff console, and audit trails where your workflow needs them.
Scale cleanly
Move from one assistant to multi-brand deployments without changing the embed path.
MAKE IT YOURS
Your brand. Your way of working.
Shape more than the chat bubble. Decide how the assistant looks, answers and works with your team.
- Look & feelYour assistant’s name, avatar, colours and welcome message.
- Tone & instructionsSet the voice, boundaries and fallback behaviour.
- Your knowledgeChoose documents, pages and product context that ground answers.
- Workflows & handoffConfigure allowed actions and when a teammate should take over.
Available tools, handoff and capacity depend on your plan. Compare the included features
Questions
Frequently asked questions
Everything you need to know about pricing and plans.