Question 1

Can I install the Corthex embed on a custom website?

Accepted Answer

Yes. The embed is designed for any website or web app that can load a JavaScript snippet. Use the public bot ID in the browser and keep private API keys on the server.

Question 2

Can the embed identify logged-in users?

Accepted Answer

Yes, when your site passes safe visitor metadata or a signed customer reference into the widget flow, Corthex can attach that context to the conversation and staff handoff experience.

Question 3

What makes Corthex useful for website AI chatbot embeds?

Accepted Answer

Corthex combines retrieval-augmented generation, source citations, embeddable chat, staff handoff, analytics, and APIs so teams can deploy assistants without losing control of answer quality.

Question 4

Can Corthex answer from existing knowledge sources?

Accepted Answer

Yes. Corthex can ingest documents, URLs, and pasted text, then retrieve relevant chunks when a visitor asks a question. Storefront and widget flows can also include page context.

Question 5

Can a human take over when the AI should not answer?

Accepted Answer

Yes. Corthex includes staff handoff workflows so support teams can pause the bot, continue the conversation, and preserve the full context for follow-up.

Question 6

Does Corthex support developer integrations?

Accepted Answer

Yes. Corthex exposes API keys, REST endpoints, streaming chat, embeddable widgets, webhook-related workflows, and connector surfaces for production integrations.

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