Notifications & availability
Browser alerts, speakers, chimes, schedules and unread work.
5 step-by-step guidesEnable browser notifications for staff requests
Allow Corthex alerts and verify both browser permission and your own notification preferences.
Choose and test the speaker for notification sounds
Send Corthex chimes to a suitable speaker even when a headset remains connected.
Choose chimes and the events that alert you
Tune sound categories so meaningful support requests stand out.
Understand the Inbox tab’s unread staff-request count
See why the browser tab calls for attention and when its count clears.
Set your availability and working schedule
Make staff presence reflect when you can actually respond.