Analytics & improvement
Read usage, investigate gaps and improve support quality.
4 step-by-step guidesRead analytics without mixing scopes
Use the right period and agent scope before interpreting trends.
Understand model usage and credits
Compare selected-model usage with workspace billing and actual conversation size.
Improve a poor answer systematically
Find whether the cause is knowledge, instructions, model choice or routing before making broad changes.
Review agent insights before changing knowledge
Turn recurring conversation findings into deliberate source or instruction improvements.